Terms of Service
Last updated: November 2, 2025 • Effective: November 2, 2025
Welcome to ImgGo. This Service is provided by Bilal Sedef, an individual sole proprietor operating under the trade name "ImgGo", based in Istanbul, Turkey.
These Terms of Service ("Terms") govern your access to and use of the ImgGo platform, including our website, API services, and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.
1. Service Description
ImgGo is a Software-as-a-Service platform that transforms user-uploaded images into structured data (manifests) based on user-defined patterns and schemas. The Service includes:
- Pattern creation and management (custom schemas with instructions)
- Image upload and processing via Web UI and API
- Structured output generation (JSON, YAML, XML, CSV, plain text)
- Webhook notifications for asynchronous job completion
- API key management for programmatic access
- Usage analytics and billing management
2. Account Registration and Eligibility
To use the Service, you must create an account. You represent and warrant that:
- You are at least 18 years old (or the age of majority in your jurisdiction)
- You have the legal capacity to enter into binding contracts
- All registration information you provide is accurate and current
- You will maintain the security of your account credentials
- You are responsible for all activities that occur under your account
3. Acceptable Use Policy
You agree not to use the Service to:
- Upload, process, or distribute illegal, harmful, or abusive content
- Process images containing child sexual abuse material (CSAM) or illegal pornography
- Violate intellectual property rights of others
- Transmit malware, viruses, or malicious code
- Attempt to bypass rate limits, authentication, or security measures
- Interfere with or disrupt the Service or servers
- Scrape, harvest, or collect user data without authorization
- Resell or redistribute the Service without express written permission
4. API Usage and Rate Limits
API access is subject to plan-specific limits:
- Request Limits: Each plan includes a monthly request quota. Exceeding your quota may result in throttling or overage charges.
- Rate Limits: Burst rate limits apply per second to prevent abuse. Violations may result in temporary API blocks.
- Fair Use: Plans include reasonable image size and token limits. Excessive usage beyond fair use thresholds may require plan upgrades.
- API Keys: You are responsible for securing your API keys. Do not expose keys in client-side code or public repositories.
5. Content and Intellectual Property
Your Content
You retain all ownership rights to images and data you upload ("User Content"). You grant ImgGo a limited, non-exclusive license to process User Content solely to provide the Service. We do not claim ownership of your manifests or processed outputs.
Our Platform
ImgGo and its original content, features, and functionality are owned by ImgGo and are protected by international copyright, trademark, and other intellectual property laws.
Third-Party AI Models
The Service uses third-party AI providers (including OpenAI) to analyze images. Your content may be processed by these providers under their respective terms. See our Privacy Policy for data retention details.
6. Payment and Billing
Paid plans are billed through Paddle. By subscribing to a paid plan, you agree to:
- Subscription Terms: Monthly or yearly billing cycles. Subscriptions auto-renew unless canceled.
- Payment Method: You authorize us to charge your payment method for all applicable fees.
- Price Changes: We may change pricing with 30 days' advance notice. Changes apply on your next billing cycle.
- Taxes: Prices exclude applicable taxes. You are responsible for all taxes.
- Late Payment: Overdue accounts may result in service suspension or termination.
7. Service Availability and Modifications
We strive to maintain high uptime, but we do not guarantee uninterrupted access. We reserve the right to:
- Modify, suspend, or discontinue any part of the Service with or without notice
- Perform scheduled maintenance that may temporarily affect availability
- Update features, limits, or functionality of any plan tier
- Impose new or additional limitations on the Service
8. Warranties and Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
We disclaim all warranties, including but not limited to:
- Accuracy, completeness, or reliability of AI-generated outputs
- Uninterrupted or error-free operation
- Fitness for a particular purpose
- Non-infringement of third-party rights
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IMGGO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION.
Our total liability for any claim arising from these Terms or the Service shall not exceed the amount you paid to ImgGo in the 12 months preceding the claim, or $100 USD, whichever is greater.
10. Indemnification
You agree to indemnify and hold harmless ImgGo from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from: (a) your use of the Service, (b) your User Content, (c) your violation of these Terms, or (d) your violation of any third-party rights.
11. Termination and Account Deletion
Either party may terminate your account:
- By You: You may cancel your subscription at any time from your account settings. Paid subscriptions remain active until the end of the billing period.
- By Us: We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or for non-payment.
Account Deletion Policy
When you delete your account through the settings page, we implement a soft delete process to protect against accidental deletions:
- 30-Day Grace Period: Your account will be deactivated immediately, and access to the Service will be blocked. However, you can reactivate your account at any time within 30 days by simply signing in again.
- Anonymization After 30 Days: If you do not reactivate your account within 30 days, your personal information will be permanently anonymized for privacy compliance (GDPR). This includes replacing your email, name, and other identifying information with anonymized placeholders. This process is irreversible.
- Immediate Permanent Deletion: If you require immediate and complete deletion of your account and all associated data without the 30-day grace period, please contact us at contact@img-go.com. We will process your request within 72 hours.
- Data Retention: After anonymization, we retain aggregated, non-identifiable usage data for audit and analytics purposes. This data cannot be used to identify you.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of the United States, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
13. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
Contact Us
If you have questions about these Terms, please contact us at support@img-go.com